Les box de poche : emportez Internet partout avec vous! The same voice will ask you for your digit voucher number. Enter that and depending on which service you got connected to, you may have the number read back to you with the option to confirm or try again.
You will then have a confirmation in the same voice but with a triumphant timbre to it. The process should take about 30 seconds from start to finish. The top-up should then be applied to your SIM and you will be ready to go. You will automatically have a personal account called Espace client on the orange.
For your first visit click on " identifiez-vous" on the top right corner of their site. Once done, you can edit your personal information, email address etc. You can even set up an Orange France email address if you like. It's important to note that you can't top-up online using most credit cards that are not registered in France.
But you can buy top-ups in the boutique using foreign credit cards. From all allowances can be used for roaming in the EU too at domestic French rates under the Roam like at home provision. Their prepaid SIM is simply called la Carte.
The start-up price is officially 9. There is also a starter called la Carte Connect which may be harder to find. When you buy it in their shops, let them activate it there showing your photo ID. Bought online or at other shops, you can activate it on their website or by calling for free in French only. They can be bought online too, but you need at least an European credit card with a chip for payment. Send the digit recharge code as an SMS message to and activate it immediately.
These Recharges Internet are also available as Pass Internet. Thus it can be debited from your general balance and activated by texting the activation code to Tethering and modem use is now allowed. No international roaming. The classic line doesn't include data. So it's not mentioned any further. This means that unless you pay the high price for the tourist plan, data roaming is not available even in the EU. For lower prices with EU roaming, look elsewhere.
Their prepaid line is available in their stores store locator with 12 months validity after the last top-up. The bonus credit can be used for international calling.
When topped up after the validity of the old package has expired, the new top-up will be effective right away giving more validity. All of their other options are not accessible to foreigners without a French bank card or account. Tethering is allowed on this offer.
Also, unlike the XL cards, this SIM is sold ready to use at third-party stores in airports or ordered online for delivery worldwide, but you have to verify your ID within 30 days of first use or else the SIM shuts off after. All international roaming has been blocked on their prepaid offers except for the Vacation SIM. Standard prepaid SIMs can only be used in France and not for roaming. Here they redirected me to the Relay shops.
At Terminal 1 though the people from Tourist Information were very helpful and could exactly tell me all the info I needed about the prepaid sim card for tourists they were selling. When you are looking where to buy a sim card in Paris Airport: Tourist Information desk Terminal 1, Arrivals, level 5 is the best to go. Since there are only two places where to buy a sim card it was easy for me to list the prices here and find you the best sim card.
Actually not a really bad deal for Europe, considered the prices at Amsterdam Aiport for example. But valid for only 14 days!? As you can see a prepaid SFR sim card for France is only working in France, so if you are traveling in Europe this deal is not a good idea. At least a Bouygues Telecom sim card is valid for 60 days, but just as SFR their prepaid sim card credit is only valid in France.
SIM card orange holiday. An all inclusive and ready to use prepaid offer With Orange Holiday, nothing to worry about! You can also recharge your card in a Proximus Shop. All you do is replace "Recharge code" with the digit code appearing on your recharge card.
Do you have a question? Ask one of our advisors. Chat with us on this website. Proximus Center. I tried to email for help but only received automated responses that did not actually address my questions and did not provide another way to contact them.
The phone help is also in French again obviously, but just know that. I mailed in my cancellation form that I picked up from the store and they did so in a somewhat timely manner. Hi Lani, Thanks so much for the detailed information on Free, especially about the customer service situation.
This is very helpful! After 5 days my 4G internet drop to 3G and stay with 3G for the rest of the trip, very annoying that I used the internet to navigate while driving. How do I know it will take 10 days? I am a victim and I have to cancel me credit card to avoid them to charge me the third month, a lot of hassle. Disagree with you. I just came back from Paris. Then I had to go to a retail store, paid 20 Euros for 1 month with unlimited calls and SMS and a little of internet.
The internet worked only when WiFi was available. Skype worked always. Next to the SFR store there was a Bouygues wireless. I will try it next time. I just returned from a 10 day trip to South Western France. I read this article before traveling and decided to get a SIM card from Orange upon arrival in Toulouse.
It was a bad decision from the start. Dans un avenir proche, c'est donc ce format qui devrait l'emporter. Fini les ralentissements ou les coupures. Regardez ce que vous voulez, quand vous voulez.