You will automatically have a personal account called Espace client on the orange. For your first visit click on " identifiez-vous" on the top right corner of their site. Once done, you can edit your personal information, email address etc. You can even set up an Orange France email address if you like.
It's important to note that you can't top-up online using most credit cards that are not registered in France.
But you can buy top-ups in the boutique using foreign credit cards. From all allowances can be used for roaming in the EU too at domestic French rates under the Roam like at home provision.
Their prepaid SIM is simply called la Carte. The start-up price is officially 9. There is also a starter called la Carte Connect which may be harder to find. When you buy it in their shops, let them activate it there showing your photo ID.
Bought online or at other shops, you can activate it on their website or by calling for free in French only. They can be bought online too, but you need at least an European credit card with a chip for payment.
Send the digit recharge code as an SMS message to and activate it immediately. These Recharges Internet are also available as Pass Internet. Thus it can be debited from your general balance and activated by texting the activation code to Tethering and modem use is now allowed.
No international roaming. The classic line doesn't include data. So it's not mentioned any further. This means that unless you pay the high price for the tourist plan, data roaming is not available even in the EU. For lower prices with EU roaming, look elsewhere.
Their prepaid line is available in their stores store locator with 12 months validity after the last top-up. The bonus credit can be used for international calling.
When topped up after the validity of the old package has expired, the new top-up will be effective right away giving more validity. All of their other options are not accessible to foreigners without a French bank card or account.
Tethering is allowed on this offer. Also, unlike the XL cards, this SIM is sold ready to use at third-party stores in airports or ordered online for delivery worldwide, but you have to verify your ID within 30 days of first use or else the SIM shuts off after. All international roaming has been blocked on their prepaid offers except for the Vacation SIM. Standard prepaid SIMs can only be used in France and not for roaming. Over the years Free Mobile kept adding more content to their main package "Forfait Free", such as large allowances of data, or included roaming agreements.
With more than 65 destinations included worldwide, they may offer good options for travellers. But be aware of the SIM card can only be bought and activated in France and can't be paused.
They've started their deployment with high-frequency bands 3 and 7 as this was the only license they held at the beginning, resulting in typically very good speeds as long as you have 4G signal, but at a somewhat lower coverage. From lower frequencies on band 28 have been added for better coverage, and they rapidly caught up on coverage as well.
Cell tower locations can be checked on a map. In its beginning, Free Mobile concluded an agreement with Orange to use its network as national roaming for 3G data, texts and voice.
This agreement will come to an end in , the maximum speed for 3G roaming on Orange network is being throttled to kbps until then. Orange roaming users frequently report slow speeds, that makes it almost unusable in practice.
Free mobile offers three plans " forfait mobile free". See the Pre-paid vs Rolling contract section for details. The second option comes to an end automatically after one month although you may be able to extend the plan in your online account. In both ways your SIM stops working without the chance to revive it again.
In both cases, it will effectively cost you With the rolling contract you'd pay On all plans tethering is allowed. You need to choose the one you need when ordering either from a vending machine or online. There are no fines for cancelling early, however with a rolling contract it will effectively cost you 5.
Considering the bother involved, it's probably only really worth doing a rolling contract, if you know you'll need it for 3 months or more.
You'll need to have a credit or debit card associated with your SIM for auto-pay, but all cards — not just French-issued ones — should work fine. Automatic direct debit on a French bank account is also possible, as well as a few other european SEPA countries. You won't have to worry about cancellation after you leave. This SIM card can be topped up online every month for one or two more months.
If you decide to extend the validity, you will be charged on the credit or debit card that you have initially provided at the vending machine. You can continue to top-up the account each month, or decide to remove the expiration and switch to a rolling contract, which involves sending a written notice, if you wish to terminate the contract later see below.
The Rolling contract is available either online or at a vending machine. Once you have obtained your SIM and login to your online account you can pay your bill.
A model of a termination letter can be found here. It costs 5. Allow at least one week for delivery within France using the online postal service or rather two weeks if you send it by airmail from abroad PLUS another 10 days for the contractual notice period.
They are going to charge your credit card, even when you have left the country and they are legally entitled to do so as long as you don't cancel the contract. Because of the special situation in France, we have made an exception for this plan. An alternative method to end the contract is to transfer your number to another operator, which will result in contract termination at the date of transfer.
Porting numbers in France is easy and free, and takes just a few days to complete. Call from your line to get a code RIO that you will provide to the new operator which will take care of the transfer and cancel the line for you. You'd have to either get a new SIM card for another operator a prepaid one might be a good choice , or use a virtual SIM provider like the onoff app, that will take care of the transfer.
Switching using onoff costs 4. This is the most convenient option for travelers. They sell both rolling contracts and one-month prepaid plans. Your SIM card will then be ready to use straightaway. You must pay by either by debit or credit card, non-French cards Visa, Mastercard being accepted.
You'll also need to fill in your name and e-mail address, as well as a French postal address but you can use the address of the shop itself. The machines are in French language only, but very graphic and easy to use, and they should be manageable with a translator even if you don't speak French.
This option is available only if you want a rolling contract, not a prepaid SIM. The SIM can be sent to a French postal address only. Online default payment is by French bank account. Your bank or credit card company may charge a transaction fee for using this. It's sold in more than 10, post offices bureaux de poste throughout the country, where you can find top-up vouchers too. La Poste also sells forfaits contracts , but not to foreigners. Note, that there is no international roaming on prepaid cards.
Their prepaid cards are sold in two different tariff lines called classique classic and international. While the international card gives better rates for international calls, it doesn't contain data. Only the classique line can be loaded with data and both lines can't be mixed. Start-up price is 9. Top-ups can be found at post offices and many press kiosks. All data packs for the classic line are matched with a recharge.
All data use outside of the recharge packs is charged at high 0. LeFrenchMobile managed by the Transatel group runs on the leading Orange network. They distinguish themselves by offering a free worldwide shipping of their SIM cards, so customers travelling to France are already equipped when landing at the airports.
Compared to other prepaid plans, their credit balances have no expiration limit subject to a 0. They also offer dual-SIM mobile phones for texts and calls.
Purchase is usually made online via their website or in a few stores locator. Delivery is free worldwide for SIM cards. Top-up online through their website, via SMS or at a local distributor. They can be bought either using the available cash balance on your account or directly charged via their website. You can only top-up renew a French data bundle when you have less than 50 MB remaining on your current bundle.
Once the existing bundle is used up, any cash credit on your account will be consumed with higher per-MB rates. Make sure to top-up the bundle as soon as you hit 50 MB left. These top-ups are available for France:. Activation of bundles is online on your account or by texting code to Top-up online or in Tabac shops and newsagents that sell PaySafeCards. Out-of-bundle rate for data is 0. These top-ups are available:.
Their website and customer service are available for a change in both French and English, making it a good choice for those with limited French language skills. Lebara mobile SIM cards can be ordered free of charge through Lebara's website , mailed to a French postal address. Some users report that after a delay of weeks, they may be mailed to a foreign address too, if it's typed into the online form. Recharges are available through the same channels or by international credit card online.
The SIM is triple-cut and credit lasts from 30 to 90 days depending top-up amount. SIM cards that have not been used or topped up for 90 days will expire. Foreign details are accepted. SIM cards ordered online and received on mail will be pre-activated as the phone company has these details from the online form. SIMs bought from a shop can be activated by calling from your phone.
This activation should be instant. You can select English on the voice menu option 2. When you activate your SIM you are requested for your name, passport number and address. You can ask on the same call to buy your data package or any additional asistance. For activation text code to All packages renew automatically if there is credit. Lebara in France has adopted roam like at home principles for roaming in other EU countries.
That means that you can take your included allowances abroad without extra fees up to a certain limit called EU cap in the table above. All use beyond is for a 0. Alternatively, they can be purchased from many French tabacs tobacconists and kiosks and chain stores including Relay, Monoprix, Carrefour and others store locator.
They can also be had for free from Paris telephone shops. Recharges are available through the same channels or by international credit card and PayPal online.
Credit lasts from days depending top-up amount. New SIM cards must be activated by calling in French from your phone or online here in English providing a mail address, phone number, and ID number e. Default data rate outside of packages is 0. They offer these data packages on up to 4G valid for 30 days. Lycamobile also offers combo packages with unlimited calls and SMS all valid 30 days and auto-renew :.
While it sells forfaits plans like many other operators, it stays strictly on a prepaid basis. Therefore it doesn't need to be linked to a French bank card, but can be loaded by cash too. It gives great rates, but has some restrictions summed up at the end.
The SIM card is exclusively sold at the stores of the E. All the different forfaits shown below are offered too. The non-used portion of the month will be refunded to your account. Mini, micro and nano sizes are available. You can buy the starter online too to be sent to a French postal address.
But you should better buy it in a store as you can register your SIM at the point of purchase showing your ID. Bought online, you need to mail them an ID form and a copy of your ID within 15 days or your line will be suspended. For top-ups you can link your account to a French bank card or bank account only or you need to go back to an E. You can choose direct load or a voucher.
Some foreign credit cards are also verified to work on their website. So you might give it a try. A topped up balance will stay valid forever, but a printed voucher needs to be redeemed within 3 months. To check your balance, send an empty SMS to or check your personal account called Espace client. Data is at a low 0. But they charge a minimum consumption fee of 1. This will be completely credited on your consumption. But if there is no usage, 1. If you are running low on credit, your line will be suspended after 90 days.
They stay strictly prepaid and are charged from your account. The plan is debited on the 1st of the month or at purchase of the starter pack and runs for the rest of the calendar month. Their combined plans can be customised according to your anticipated usage and can be changed for every month. But you must do this online on your account by the last day of the previous month.
If you don't change them, they will auto-renew. International calls included are to only 62 countries listed, mainly EU ones. Overuse on the internet plans is charged at 0. Plans can be changed only online in the previous for the following month. Our app makes it easy to monitor your mobile data usage, data limits, and WiFi network activity.
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