Intelligent chatbot Instantly respond to your users with content from your FAQs, passing control to a human operator when needed. Learn More. Unified backoffice Deliver consistent customer experiences and manage your multi-channel service operations with a single backoffice platform. Previous Next. Chat for your mobile device and use it on the go. Although it's one of the oldest forms of electronic communication, it remains popular among many well-known software projects.
IRC channels are discrete chat rooms. If a channel name starts with a , you can assume it to be official, whereas chat rooms that begin with are unofficial and usually casual. Getting started with IRC is easy. Your IRC handle or nickname is what allows people to find you, so it must be unique. But your choice of IRC client is completely your decision. Given its age, why should you still be on IRC? For one reason, it remains the home for many of the free and open source projects we depend on.
If you want to participate in open source software and communities, IRC is the option to get started. Zulip is a popular group-chat application that follows the topic-based threading model. But each Zulip stream opens a topic that is unique, which helps you track conversations later, thus making it more organized. Like other platforms, it supports emojis, inline images, video, and tweet previews.
It also supports LaTeX for sharing math formulas or equations and Markdown and syntax highlighting for sharing code. Zulip is cross-platform and offers APIs for building your own integrations. Something I especially like about Zulip is its integration feature with GitHub: if I'm working on an issue, I can use Zulip's marker to link back to the pull request ID. Communicate and collaborate using team chat and switch to video or audio calls with screen sharing for more efficient teamwork. Improve productivity by discussing and sharing ideas, projects and files with real-time or asynchronous team chat.
A software is only useful if it is adapted to your needs. With complete access to the source code, you can fully customize, extend or add new functionality to meet your requirements.
With Omnichannel by Rocket. Chat you can add real-time chat widgets to any website or mobile app to get more value from your team chat and provide high-quality customer service. Replace other systems and use one communication platform to save time and money. Create a user support helpdesk, answer customer queries and convert leads. Chat uses cutting edge machine learning for automatic real-time message translation between users. Our user interface has been translated to over 50 languages, more than any other team chat service.
Engage your visitors with a real-time communication experience with the open source live chat software. Its mobile app provides you around the clock chat support. Provide an exceptional online chat support to your visitors and turn them into a business opportunity by using free live chat software, WhosOn. Flock is a powerful open source live chat software that allows your visitors to get around the clock assistance.
Using it, you can easily solve the queries, provide information, convince and inform users about your services in a better manner. If you are looking to serve your visitors in an advanced manner to augment your sales figures, JivoChat is what you need the most.
This free live chat software works well with Facebook, Twitter, and Telegram, providing an all-inclusive chat support system for your visitors. Modern live chat solution with auto-invitations, integrations with Facebook, Viber, Telegram, offline messaging, employee-to-employee transferring, group chat capabilities, and full-featured mobile apps for iOS and Android.
Here are our top picks listed alphabetically. Chaport Chaport is a cloud-based live chat software solution that offers capabilities such as file sharing, typing insights, widget customization, group chats, and reporting. Appearance customization options in Chaport Source We analyzed user reviews of Chaport to understand what buyers like and the areas they think need some improvement.
Pros Cons Reviewers say that Chaport is easy to use for first-time users. This makes the process time-consuming for end customers. Most suitable for: Small businesses that need only one live agent at a time can opt for this solution.
Chatra Chatra is cloud-based live chat software that allows unlimited concurrent chats on multiple websites, even on the free plan.
Live chat queue in Chatra Source We analyzed user reviews of Chatra to understand what buyers like and the areas they think need some improvement. Most suitable for: Small businesses or solopreneurs that need only one live agent at a time.
Pure Chat Pure Chat is cloud-based live chat software that provides unlimited chats and chat history for users of all plans. Pros Cons Users like that the free version offers several premium features, including advanced chats.
They also like that a chatbot is available to reply to customer queries when they are offline. Users say that this makes the service process cumbersome and irregular. Prices increase when billed monthly, and extra charges apply for additional operators. Most suitable for: Small businesses that have existing software they want to integrate with a live chat solution.